Shipping Policy

Why timelines vary by item

Every piece is printed after you order it — nothing sits pre-made on a shelf waiting to ship. That means your order goes into production the moment it's placed, and the total time you'll wait is production time plus transit time. Because different products (fabric, journals, cards, home textiles) go through different printers and processes, that window isn't the same across the board.

Check the listing for the specific item you're ordering. Each product page lists its own estimated production and shipping timeframe, since a set of napkins and a wallpaper print don't move through production the same way.

Production time

This is the time it takes us to print, finish, and prepare your item before it ships — separate from transit time. It varies by product type and current order volume, so we post it on each listing rather than promising one number storewide. If you're ordering for a specific date (a gift, an event), check the listing's production estimate first and reach out if you need it sooner.

Shipping time

Once your order ships, transit time depends on the carrier and your location. We currently ship within the U.S. only. Standard shipping speeds apply unless a listing specifies otherwise.

Order tracking

You'll get an email confirmation when your order is placed, and a second email with tracking information once it ships. If you don't see the shipping confirmation within your item's posted production window, check your spam folder before reaching out — but if it's genuinely overdue, email us and we'll look into it.

Delays and questions

Production and shipping estimates are our best expectation, not a guarantee — carrier delays, high order volume around holidays, and other factors outside our control can occasionally push things later than posted. If your order is taking longer than the listing estimated, email us at hello@mrkeebsdesigns.com with your order number and we'll check on it.